Customer Support Internship in Llinars de Valles, Spain

  • Languages, Business
  • Barcelona, Spain
  • August 10, 2018 11:04
  • Internship
  • Deactivated

Job Description

  • Date Posted:

    Aug 10, 2018
  • Expiration date:

    Nov 20, 2019
  • Location:

    Barcelona, Spain

Job Description

Our collaborator is one of the most important E-commerce company for pets with a worldwide presence located in Llinars de Valles, Barcelona. Their current goal is to become the most important pet e-commerce company in Southern Europe. They are offering a wide range of product (approximately 70 000) and they own a warehouse of more than 3000m2. 

Their team consists of a group of young professionals passionate and enthusiastic for pets. There are looking for a student to support their Customer Support department. This department provides worldwide service, in 8 different languages, through a multicultural team of 10 people.

Tasks: 
- Customer service through chat, mail, and ticketing system.
- Management of customer orders (information, tracking, cancellations)
-Troubleshooting
- Returns and credits
- Commercial assistance to e-commerce clients

Requirements: 
-High level of Spanish and English
-A motivation for Customer Support 
-They value initiative, commitment, and availability.

Remuneration:
225 euros net per month

Monday to Friday:  9 a.m. to 5 p.m.
Location: Llinars del Valles, Barcelona