Paid Internship Opportunity in Customer Service at Alicante, Spain

Job Description

Internship Opportunity: Customer Service Representative, Alicante, Spain

A well-known and reputed company in Alicante, Spain is looking for a dynamic and detail-oriented individual for a Customer Service Internship. This opportunity offers hands-on experience working with a multinational team and exposure to various aspects of customer service in a professional setting.

About the Company

Our company is a global leader in its field, boasting a workforce from diverse backgrounds and cultures. Our people are our greatest assets, and we believe in nurturing their talent and skills to develop leaders who can carry forward our legacy of excellence. Known for our innovation, ethical practices, and a commitment to sustainability, we have a strong reputation in the market.

Job Description

The Customer Service Intern will be responsible for:

• Handling customer inquiries and resolving complaints via phone, email, mail or social media.
• Updating customer details in the database and maintaining records of transactions.
• Building sustainable relationships of trust through interactive communication.
• Collaborating with the team to achieve targets and improve customer service experience.
• Contributing towards team effort by accomplishing related results as needed.

Job Requirements

• A student currently enrolled in a Bachelor's degree program related to Business, Communication or other related fields.
• Strong verbal and written communication skills, fluency in English and Spanish.
• Excellent problem-solving abilities and attention to detail.
• Impressive interpersonal skills, ability to work well with team members and comfortable dealing with clients.
• Experience with CRM systems and MS Office would be a plus.

Personal Requirements

• Must have a positive, can-do attitude, be willing to learn and flexible to change.
• Must demonstrate integrity, respect for others, and uphold the company's values.
• Be proactive in problem-solving & show initiative in handling tasks.
• Have excellent organization and time management skills.

About Alicante

Alicante is a port city on Spain’s southeastern Costa Blanca, known for its Mediterranean climate and vibrant culture. It offers an attractive mix of vibrant city life and relaxed seaside charm, making it a popular destination for both locals and tourists. With a rich history, stunning architecture and a lively food scene, Alicante provides a mild climate and a high-quality lifestyle that draws many international talents.