Customer Service Internship - Ljubljana, Slovenia

Job Description

Internship in Customer Service – Ljubljana, Slovenia

An excellent opportunity has opened up for an Internship in Customer Service at a well-known and reputed company in Ljubljana, Slovenia. This position will provide an opportunity to gain valuable experience and knowledge in the customer service field.

Job Description

• Contact customers by phone or email to answer inquiries, resolve complaints, provide information, and take orders.
• Respond to customer inquiries in a timely and accurate manner.
• Assist customers with product returns and exchanges.
• Maintain customer data in the company database and update customer information as necessary.
• Provide feedback to management regarding customer service issues.
• Maintain a professional demeanor and conduct all customer interactions in a courteous and professional manner.
• Process customer orders and returns efficiently and accurately.
• Communicate with customers regarding product availability and delivery.
• Maintain knowledge of the company’s products and services.

Job Requirements

• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Ability to handle customer complaints in a professional manner.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office and other computer applications.
• Knowledge of customer service principles and practices.
• Familiarity with databases and data entry.
• Knowledge of customer service principles and practices.

Personal Requirements

• High level of professionalism and personal integrity.
• Eagerness to learn and take on new challenges.
• Strong work ethic and positive attitude.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Willingness to take initiative and be a self-starter.
• Ability to take direction and feedback.

Company Description

The company is a well-known and reputed business in Ljubljana, Slovenia and offers a wide range of products and services to customers. The company has been providing quality products and services for many years and has an excellent reputation in the industry. The company is committed to providing customers with outstanding customer service and is always looking for motivated and dedicated individuals to join their team.

Ljubljana, the capital city of Slovenia, is a vibrant and diverse city with a lot to offer. It is known for its picturesque architecture, cultural attractions, and excellent cuisine. With its beautiful parks, lively nightlife, and bustling city center, Ljubljana is a great place to live, work, and explore.