Paid Internship Opportunity in Reception/Reservations Field in Porto, Portugal

Job Description

Company Description

Join one of the world's leading companies with a reputation for excellence and innovation. We are a dynamic, fast-growing global organization recognized for our commitment to superior service, diversity, and continuous improvement. Our services extend across a variety of industries, and we are prominent for fostering a supportive and encouraging work environment. You will find ample opportunities for growth and professional development here, with a strong emphasis on work-life balance and employee wellness.

Location

The role is based in Porto, Portugal, a charming city known for its stately bridges and port wine production. In the medieval Ribeira district, narrow cobbled streets wind past merchants’ houses and cafes. Porto offers an appealing blend of historic attractions, cutting-edge design and culinary temptiness, offering a unique opportunity to immerse in the vibrant Portuguese culture.

About the Internship Position: Reception/Reservations

We are seeking an energetic and customer-oriented intern in the field of Reception/Reservations. This is a unique opportunity to gain valuable industry experience in a motivating and multicultural environment.

Key responsibilities will include:

• Greeting guests and handling their queries with utmost professionalism
• Processing all reservations, modifications, and cancellations via calls, emails and online platforms
• Maintaining updated data of room availability and guests' requirements
• Coordinating with housekeeping and other departments to ensure seamless service
• Assisting in the planning and execution of corporate events and functions

Job Requirements:

Personal Requirements: