Paid Internship Opportunity for Reception/Reservations Role in Faro, Portugal

Job Description

Internship Opportunity: Reception/Reservations, Faro, Portugal

Our esteemed company, a renowned organization known for its excellent services and customer-centred operations, offers a challenging and rewarding internship opportunity in our Reception/Reservations department in the beautiful city of Faro, Portugal. Established over a decade ago, the company has consistently been rated as a top performer in the service industry with clients spanning across various continents.

Role Description:

The intern will be involved in an intensive training program designed to provide a solid foundation in all areas of our business. Key responsibilities will include but will not be limited to:

• Managing guest reservations, including processing online and phone bookings.
• Responding to guests' inquiries and complaints in a timely and professional manner.
• Developing strong relationships and ensuring customer satisfaction.
• Assisting the front office team with check-ins and check-outs.
• Helping manage the room inventory to maximize our occupancy rate.
• Collaborating with team members to continuously improve operations and guest satisfaction.

Job Requirements:

We are looking for a motivated individual who is ready to develop their career in the hospitality industry. The successful candidate must also possess:

• A current student or recent graduate in Hospitality, Tourism or related field.
• Proficiency in English along with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment, manage time effectively, and meet deadlines.
• Computer literacy, specifically MS Office and hotel management software.
• Strong attention to detail, commitment to excellence, and exceptional service orientation.

About Faro, Portugal:

Faro, the capital of the Algarve region, is a vibrant city with a rich history and culture, nestled against the backdrop of the stunning Ria Formosa lagoon and national park. Offering a blend of modern living and historic charm, the city is characterized by its well-preserved medieval quarters, bustling marina, various museums, and its proximity to some of Portugal's best sand beaches. From cultural events and exquisite dining to exciting water sports and nature trails, Faro provides an exceptional environment to live and work in.