Paid Internship Opportunity: Reception/Reservations Specialist in Braga, Portugal

Job Description

Internship Program: Reception / Reservations Assistant

A leading multi-national conglomerate, known for its continuous innovation and high-quality services, is seeking a well-organized and personable Intern to join our Reception / Reservations team at our Braga, Portugal location. We boast a dynamic and diverse corporate culture that encourages teamwork and cultivates talent.

Job Scope

The Reception / Reservations Intern will work alongside our professional staff managing customer interactions while learning industry-specific skills.

• Handling front office reception and administration duties
• Managing multi-line phone system and managing the reservation book
• Inputting reservations into the system, ensuring accuracy and completeness
• Utilizing software programs to manage room inventory
• Greeting guests warmly and offering assistance with luggage
• Providing information about our facilities and the locality

Job Requirements

We are looking for a proactive student who is working towards a degree in Business or Hotel Administration with:

• High commitment to customer service excellence
• Strong familiarity with Microsoft Office Suite
• Proficiency in both written and spoken English
• Able to work in a fast-paced environment
• Excellent communication and interpersonal skills

Personal Requirements

You are an energetic, multitasking team player with a "can do" attitude. You are punctual, responsible, and committed to doing a high-quality job. You possess cultural sensitivity as a result of your ability to work with a diverse range of people.

About Braga, Portugal

Known as the "Portuguese Rome" for its concentration of religious architecture, Braga is one of Portugal's oldest cities and one of Europe's oldest Christian cities. Filled with symbolic history, amazing architecture, shops, and cosy cafes, the city is modern yet comforting. Enjoy a peaceful lifestyle while everything you need is within reach.