Paid Internship Opportunity in Reception/Reservations in Aveiro, Portugal

Job Description

Internship Vacancy: Reception/Reservations, Aveiro, Portugal

Our internationally acclaimed company is eagerly seeking an intern for the role of Reception/Reservations within our first-class establishment in Aveiro, Portugal. This is an outstanding opportunity for an individual seeking practical experience in the dynamic service industry.

Company Description

Our company, boasting a prominent global presence, is renowned for providing exceptional service in the hospitality sector. A career with us offers a unique opportunity to explore the thrilling landscape of luxury hospitality management while advancing your career with a dynamic and innovative team.

Job Description

The Reception/Reservations Intern will manage tasks related to reservations, front office, and guest relations. Main duties will include taking and modifying reservations, handling guest inquiries, managing guest check-in and checkout processes, maintaining accurate guest records, and communicating with other departments to ensure smooth guest services. The intern will also be involved in managing customer complaints, coordinating with housekeeping for room readiness, and keeping up-to-date with room prices and special packages.

Key Qualifications

The successful candidate must be a current student or recent graduate, pursuing or having completed a degree in Hospitality Management or a similar field. Some prior experience in a customer-facing role would be advantageous. Proficiency in English and Portuguese is essential, while knowledge of additional languages would be a particular advantage. Strong interpersonal, organizational, and communication skills are vital. Competence in working with digital reservation systems and Microsoft Office suite applications is required.

Personal Requirements

We are looking for an intern who exhibits a professional demeanor, with a dedication to providing the highest level of personalized guest services. The candidate must be capable of multitasking in a fast-paced environment, possessing a keen attention to detail, exhibiting impeccable ethics and the ability to maintain sensitive information with utmost confidentiality. Flexibility to work various shifts, including weekends and holidays, is required.

About Aveiro, Portugal

Known as the ‘Venice of Portugal’, Aveiro is a charming city characterized by its canals, colorful boats, and Art Nouveau buildings. With a warm climate, vibrant local culture, and proximity to stunning beaches, Aveiro is a haven for locals and tourists alike. Working in Aveiro offers an unrivaled opportunity to immerse oneself in the rich Portuguese heritage while embracing unique career advancement opportunities.