Paid Customer Service Internship in Verona, Italy
- Customer service
- Verona, Italy
- July 26, 2023 02:28
- 500€ - 600€
- Internship
- Deactivated
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Job Description
-
Date Posted:
Jul 26, 2023 -
Expiration date:
Jan 26, 2024 -
Location:
Verona, Italy -
Hours:
25h / week -
Salary:
500€ - 600€
Job Description
Customer Service Internship - Verona, Italy
We are a globally recognized and respected company, with a longstanding tradition of excellence. Our company is committed to producing top-tier products and delivering high-quality services, making us a leading force in our industry.
About Verona, Italy
Placed in the heart of Italy, Verona is a city known for its rich history, architecture, and the romantic story of Romeo and Juliet. Working in Verona, you will be wrapped in a unique mix of historic charm and modern progression. The city offers a vibrant lifestyle filled with festivals, operas, and a flourishing food scene. Verona is also home to several multinational corporations and startups, making it a dynamic place to kickstart your career.
Job Description
We are currently seeking a high-energy, detail-oriented, and dedicated intern to join our accomplished Customer Service Department. As an integral part of our team, you will be given the opportunity to:
- Address customer inquiries and handle complaints promptly and professionally.
- Assist in developing strategies to enhance customer experience based on feedback.
- Maintain and update customer contact databases.
- Collaborate with internal teams to resolve customer issues efficiently.
- Work on customer satisfaction projects as assigned.
Job Requirements
The successful candidate should comply with the following requirements:
- Current enrollment in a related Bachelor's or Master's degree.
- Proficiency in Italian and English; additional languages are a plus.
- In-depth understanding of Customer Relationship Management (CRM) systems.
- Strong verbal and written communication skills.
- Ability to deal with difficult customers, maintaining calm and professional demeanor.
Personal Requirements
The ideal candidate will be a highly motivated individual with the following qualities:
- Possessing strong interpersonal skills with an empathetic approach towards customers.
- Highly organized and detail-oriented.
- Leadership potential and teamwork spirit.
- Eager to learn and capable of adapting to a fast-paced work environment.
We are proudly an equal opportunity employer that values diversity in our workplace.