Paid Internship Opportunity in Customer Service, Turin, Italy

Job Description

Internship in Customer Service in Turin, Italy

A leading fortune 500 company is seeking an enthusiastic and motivated individual to join their team. Based in the vibrant city of Turin, Italy, this is a fantastic opportunity to gain hands-on experience within a dynamic and fast-paced Customer Service team.

Tasks and Responsibilities

The successful candidate will be responsible for a variety of tasks including:

• Managing customer enquiries via telephone, email, chat and social media
• Resolving customer issues in a timely and satisfactory manner
• Building and maintaining strong relationships with customers
• Processing orders, returns and refunds
• Providing feedback to different areas of the business to improve the Customer Experience
• Understanding and keeping up-to-date with company products and services

Job Requirements

The ideal candidate will have the following qualifications:

• Currently studying towards a Bachelor's or Master’s degree
• Excellent verbal and written communication skills
• Fluency in English and Italian
• Ability to work effectively within a team environment
• Positive and proactive attitude
• Previous experience in a customer service role is a plus

Personal Requirements

The qualities we are looking for include:

• A high level of flexibility and adaptability
• Proficient in problem solving
• Excellent organizational skills
• A strong sense of responsibility and integrity
• Student mentality and willingness to learn

About the Company

Our company is globally recognized for its commitment to innovation, sustainability and diversity. We strive to create an environment where everyone feels respected and valued for their unique contributions. Our strength is in the diversity of our employees, who enable us to serve our diverse global customer base.

About Turin, Italy

Turin is the capital city of Piedmont in Northern Italy, known for its rich culture and history, stunning architecture and delectable cuisine. With a population of over 2 million people, it’s a bustling city that nonetheless retains a relaxed and leisurely pace of life. Its distinguished background and vibrant lifestyle make it an enchanting place to live, work and explore.