Paid Internship Opportunity in Reception/Reservations in Pisa, Italy

Job Description

Internship Vacancy: Reception / Reservations Intern in Pisa, Italy

One of Italy's leading companies, renowned for unparalleled customer service and innovation, is pleased to announce a vacancy for a Reception/Reservations intern based in Pisa. This role provides an excellent opportunity to gain hands-on experience in the hospitality sector within an international and culturally diverse work environment.

Job Role

The primary responsibilities include liaising with clients via telephone and e-mail, handlings reservations, providing information about the company's services, and maintain a well-organized reception area. The interns will engage in the effective management of reservations, timely communication with guests, responding to inquiries and resolving issues promptly. In addition, the intern will be involved in the coordination of day-to-day activities and enhance our lodging procedures.

Requirements

Applicants must be currently enrolled in a relevant degree program such as Hospitality Management or Business Administration. Possession of superior communication skills, both written and verbal, in Italian and English is a prerequisite. Candidates are expected to be proficient in MS Office, with an exceptional ability for organizing and multitasking. Prior experience in a similar role, although not mandatory, will be highly regarded.

Personal Qualities

We prioritize candidates who are dedicated, flexible, and show a high level of professional etiquette. We anticipate the preferred candidate to possess apt problem-solving ability, self-motivated, and can deliver customer-focused solutions maintaining a pleasant, personable, and approachable demeanour.

About the Company

Our company is a pioneer in the industry, with a reputation for delivering exemplary services. We are passionately devoted to providing a satisfying and enriching environment for our employees, promoting career growth and personal development. We value diversity and inclusivity and keep a strong commitment toward corporate social responsibility and sustainability.

About Pisa

Pisa is a beautiful Italian city in Tuscany, known for its iconic Leaning Tower. Aside from the world-famous Piazza dei Miracoli, the city is also home to numerous prestigious academies, making it the perfect breeding ground for intellectual and cultural exchanges. It offers an enriching blend of historical architecture, fine dining experiences replete with Tuscan cuisine, and a colorful local culture that make it spellbinding for both work and leisure.

We await enthusiastic applicants who desire to grow in a thriving and stimulating environment.