Oct 16, 2023
Dec 16, 2023
40h / week
500€ - 700€
We are an esteemed organization recognized globally for our unparalleled dedication to service and quality. With an international presence, our reputation stands on the pillars of innovation, customer satisfaction, and constant growth. Nestled in Pisa, Italy, we not only offer world-class products and services, but also an excellent platform to learn, grow and enhance career prospects in the upscale hospitality industry.
Internship Opportunity: Reception/Reservations
We are seeking a dynamic, motivated Reception/Reservations Intern who is ready to take on the exciting hustle and bustle of the hospitality industry. This internship will offer real-world experience in customer service, reservations management and general operation of reception in our prestigious establishment.
Provide top-notch guest services including check in/out, guest inquiries and requests, and reservation management.
Work cooperatively with our professional team to ensure seamless operation of front desk functions.
Utilize property management systems for accurate and timely handling of guest bookings.
Enforce policies and procedures to ensure the safety and satisfaction of all guests and staff members.
Assist in the organization and execution of corporate or private events at the property.
Current student or recent graduate in Hospitality Management or related field.
Exemplary communication skills in English and Italian, both written and verbal. Additional languages would be a plus.
Strong ability to multitask, prioritize and manage time effectively.
Open to learning and applying new concepts in high-pressure situations.
For this role, we require someone who has the ability to work in a team, has excellent people skills and is very detail-oriented.
A keen interest in the hospitality industry and dedication to providing exceptional service is mandatory.
The successful candidate will have to demonstrate a professional, approachable demeanor and a genuine passion for service.
Impeccably preserved, Pisa serves as a stunning city in Tuscany, central Italy. Steeped in rich history, the city is renowned worldwide for its iconic Leaning Tower. However, Pisa also offers beautiful squares, a vibrant array of restaurants, and an inspiring cultural scene. Knowledge of Pisa's unique blend of history and modernity would be beneficial for this internship opportunity.