Paid Internship in Reception/Reservations field in Parma, Italy

Job Description

Internship Opportunity: Reception/Reservations

Our well-established and globally recognized company based in Parma, Italy, is seeking a dedicated and professional intern for Reception/Reservations. We invite you to join our dynamic team and gain invaluable experience in customer service and hospitality.

Company Description

Our organization has been in operation for decades, and has earned a highly respected reputation in our industry. We believe our strength lies in our dedicated team. With our top-tier facilities, commitment to quality service, and unwavering focus on excellence, our company is a market leader and continues to be a key player in the industry.

Your Role

As an intern in Reception/Reservations, you will be at the heart of our operations, creating positive experiences and memories for our clients. Your responsibilities will include: welcoming visitors, answering calls, making reservations, handling queries and providing information about our company and the services we offer, responding to emails promptly, maintaining a well-organized front desk, and supporting our reservations team as needed.

Job Requirements

We seek individuals who are driven, organized, and attentive to detail. Basic requirements include a high school diploma; proficiency in English and Italian; good knowledge of MS Office; and excellent communication, interpersonal, and customer service skills.

Personal Characteristics

Ideally, the candidate should be passionate about customer service, empathetic, well-organized, flexible, and able to handle stressful situations with grace. A positive attitude, team spirit and willingness to take initiative will go a long way in our dynamic, fast-paced environment.

About Parma

Parma, situated in the northern Italian region of Emilia-Romagna, is known for its architectural attractions, musical heritage, and for being the home of parmigiano reggiano cheese and Parma ham. The city combines a rich historical and cultural legacy with a strong sense of local identity and a vibrant lifestyle. Living in Parma means immersing yourself in an atmosphere of art, music, and gastronomy, and enjoying the Italian way of life at its finest.This internship is an excellent opportunity to gain hands-on experience and start building your career in a supportive and professional environment. We look forward to welcoming you into our team!Note: This position strictly adheres to all Covid-19 protective measures to ensure the safety of our staff and customers. Candidates must be willing to comply with these measures.