Paid Internship for Reception/Reservations Role in Padua, Italy

Job Description

Internship Opportunity: Reception/Reservations

Join a dynamic, internationally acclaimed company located in the vibrant city of Padua, Italy. We're a leading, innovative enterprise routinely recognized for our commitment to outstanding service and unstoppable growth. We offer an unmatched work environment, encouraging employees to broaden their professional horizons, seize their passion, and work with pride every day.

Main responsibilities:

• Manage daily office tasks, including answering and redirecting phone calls.
• Coordinate and manage reservations efficiently and accurately.
• Attend to guests by managing check-ins and check-outs, listening attentively to inquiries and complaints, and solving issues promptly.
• Monitor and maintain office equipment and inventory supplies.
• Prepare and update administrative reports or documents, such as schedules.
• Assist with planning and organizing the office's operations and procedures.

Job requirements:

• Must be a student or recent graduate in Hospitality Management or related field.
• Good knowledge of office management software like MS Office (MS Excel and MS Word, specifically).
• Strong written and verbal communication skills, both in Italian and English.
• Ability to work well under limited supervision.
• Excellent organizational skills with a keen eye for detail.

Personal requirements:

• Outstanding interpersonal skills, exhibiting patience, friendliness, and helpfulness.
• Professional appearance and attitude.
• Highly motivated and able to adapt to a fast-paced work environment.
• Strong problem-solving skills with the ability to handle stress and pressure with grace.
• Willingness to work flexible hours, including weekends.

About Padua:

Padua is among the most charming and dynamic cities in Italy. It's steeped in culture, history, and scientific learning. Known for the iconic frescoes by Giotto, it offers a host of architectural wonders, lively squares, stylish shops, and happening events. Its prestigious University of Padua pulls in a vibrant student population from all corners of the world, adding to the city's cosmopolitan flair. Padua embodies a stunning fusion of the past and present, with a delightful small-town flair to it, making it an inspiring place to work and live.