Paid Internship in Reception/Reservations in Genoa, Italy

Job Description

Company Description

Our company is an industry-leading multinational situated in the beautiful city of Genoa, Italy. With a history spanning multiple decades, we're known for our unyielding commitment to quality and customer satisfaction, having a presence in multiple industries including hospitality, travel, and information technology. We're currently seeking a Reception/Reservations Intern to join our dynamic team.

Job Description

The Reception/Reservations Intern will be the first point of contact for our clients and will be responsible for creating a welcoming environment. Key tasks include handling both telephone and face-to-face inquiries, managing reservations, providing information to guests, and ensuring efficient and effective customer service. The successful candidate will also assist with administrative tasks, data entry, and scheduling. As part of a globally recognized team, you will gain hands-on experience in hospitality and customer relations, learning from some of the best minds in the industry.

Job Requirements

Candidates should be enrolled in or have recently completed a bachelor's degree in hospitality management, business administration, or a related field. Prior experience in a reception or reservations role is preferred. A working understanding of reservation software is a plus, as is fluency in both Italian and English. We require excellent communication and interpersonal skills, the ability to multitask in a fast-paced environment, and a strong attention to detail.

Personal Requirements

Successful applicants will demonstrate a professional demeanor, a customer-first mentality, and an ability to solve problems quickly and effectively. The role requires an open and approachable person, confident in handling inquiries and able to maintain composure under pressure.

About Genoa

Nestled between the Apennine Mountains and the Ligurian Sea, Genoa is a vibrant city known for its rich history, stunning architecture, and exquisite cuisine. As Italy's chief seaport, it boasts an economy that thrives on a mix of shipping, tourism, and commerce. A city of contrasts, Genoa offers something for everyone - from the maze-like streets in the historic centre to the modern bustling business districts, from quiet leafy parks to the lively waterfront filled with bars and eateries. Genoa is a city that takes your breath away with its beauty and captivates your heart with its warmth.