Paid Internship in Reception/Reservations, Genoa, Italy

  • Reception / Reservations
  • Genoa, Italy
  • September 21, 2023 02:31
  • 300€ - 900€
  • Internship
  • Deactivated

Job Description

  • Date Posted:

    Sep 21, 2023
  • Expiration date:

    Nov 21, 2023
  • Location:

    Genoa, Italy
  • Hours:

    25h / week
  • Salary:

    300€ - 900€

Job Description

Internship Opportunity: Reception / Reservations - Genoa, Italy

Company Overview:

Our company is a globally recognized firm with a network spread across six continents. With decades of experience in the industry, we stand a-top for our commitment to innovation, customer satisfaction and sustainable business practices. With an enterprise deeply rooted in respect for diversity and equality, we provide a nurturing ecosystem for aspiring professionals to develop and thrive.

Job Description:

We are currently seeking a motivated intern to join our Reception / Reservations team in the historic city of Genoa, Italy. Bearing testament to history and splendour, Genoa is the bustling port city where thriving communities, stunning architecture and a vibrant arts scene come together to weave a rich tapestry of life.


  • Assist guests with check-in and check-out processes.
  • Efficiently handle all guest queries and complaints, constantly striving to provide exceptional customer service experience.
  • Conduct the necessary booking and reservations, ensuring accuracy and timeliness.
  • Uphold company's reputation by maintaining a professional and friendly demeanour at all times.
  • Effective management of front desk operations including handling phone calls, correspondence, and managing reservations system.
  • Collaborate with all other departments to ensure high level of guest satisfaction.


While no prior experience is required, the ideal candidate should be a current student or recent graduate in Hospitality Management or related discipline.

Personal Requirements:

  • Strong interpersonal and communication skills.
  • Proactive, motivated and committed towards delivering high-quality work.
  • A keen eye for detail and exceptional organizational skills.
  • Excellent problem solving skills and capacity to handle pressure.
  • Must be fluent in Italian and English. Additional language skills would be considered an asset.


Our company endeavors to nurture young professionals, hence offering an enriching platform where you can gain hands-on experience, industry-centric knowledge, while also learning from seasoned professionals. Through our international network, you will engage in cross-cultural interactions, enhancing your global perspectives. This is an unpaid internship but will pay travel and lunch arrangements.