Paid Internship Opportunity in Reception / Reservations in Bologna, Italy

Job Description

Internship Opportunity: Reception/Reservations, Bologna, Italy

One of Italy’s top-tier companies, renowned for excellence and innovation, invites qualified applicants for an internship opportunity in the Reception/Reservations department within its headquarters in Bologna, Italy.

Company Description

Our company is a global leader in our industry, with a significant presence in key markets throughout the world. We pride ourselves on our commitment to exceptional service and innovation. We are consistently recognized for our positive work environment and career development opportunities. Our work culture promotes teamwork, professional growth, and diversity.

Job Description and Responsibilities

• Serve as the first point of contact for all visitors and employees, maintaining a professional and friendly demeanor.
• Manage all reservation procedures, ensuring they run smoothly and efficiently.
• Coordinate closely with multiple teams and departments to ensure timely and accurate communication.
• Handle incoming and outgoing calls, resolving inquiries or directing calls as necessary.
• Contribute to the organization and management of company events and meetings.
• Maintain an up-to-date knowledge of company products and services.
• Perform other reception-related duties, such as scheduling, invoice management, and supply requisition.

Job Requirements

• Current student or recent graduate in hospitality, communications, business, or a related field.
• Previous experience in a customer-service role preferred.
• Excellent verbal and written communication skills in both Italian and English.
• Strong organizational and multitasking skills.
• Ability to handle stressful situations with professionalism and grace.
• Adept in using Microsoft Office applications and other relevant software.

About Bologna, Italy

Dubbed as the gastronomic capital of Italy, Bologna is known for its rich history, exquisite architecture, and world-class educational institutions. Captivating medieval buildings, lively marketplaces, curated museums, and sumptuous food make this city an excellent place for interns to immerse in a harmonious blend of past and future, work and leisure. Discover the joy of living in a city where modern industries thrive amidst tangible heritage and vibrant culture.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.