Paid Internship for Reception/Reservations in Bologna, Italy

Job Description

Company Description

We are a highly respected multinational company specializing in professional services. Our core activities are rooted in business consultancy, establishing a strong foothold in various industries across the globe. Our impeccable track record and unwavering commitment to excellence make us one of the leading companies in the business world. Located in the vibrant city of Bologna, Italy, we offer an enriching work environment that fosters learning, growth, and professional development.

Job Vacancy: Reception/Reservations Intern

We are currently looking for an enthusiastic Reception/Reservations Intern to join our dynamic team in Bologna. This position provides an excellent opportunity to gain hands-on experience in a professional setting, dealing with diverse client base and building customer relations.

Job Responsibilities

• Manage front desk duties, including greeting clients, answering phone calls, and handling company inquiries.
• Coordinate reservations and manage the scheduling system.
• Assist in managing a client database, ensuring the accuracy of customer details and reservations.
• Engage in customer service duties, responding to client inquiries and resolving issues.
• Support in administrative tasks, such as data entry, filing, and record keeping.

Job Requirements

• Current university student or recent graduate in Business, Hospitality or a related field.
• Proficiency in English and Italian, both verbal and written.
• Able to work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and multitasking abilities.
• Experience in customer service is a plus.

Personal Requirements

• Excellent interpersonal and communication skills.
• Capable of working independently and as part of a team.
• Proactive with a positive attitude and willingness to learn.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

About Bologna, Italy

Bologna is a historical city located in northern Italy, widely known for its rich culture, stunning architecture, and culinary tradition. Despite its size, Bologna offers a dynamic lifestyle, bustling with events, art exhibitions, and music shows. Its convenient location provides easy access to other Italian cities, making it an appealing place for young professionals and students alike.