Paid Internship Opportunity in Reception/Reservations in Toulouse, France

Job Description

INTERN VACANCY FOR RECEPTION/RESERVATIONS - TOULOUSE, FRANCE

Located in the heart of the vibrant city of Toulouse, France, our company is an industry leader recognized for its outstanding contributions and innovations. We are committed to providing exceptional services to a wide variety of clients from diverse backgrounds, while maintaining our deeply ingrained values of professionalism and excellence. We are currently seeking a proactive and highly motivated intern for our Reception/Reservations department with a perspective for growth and learning.

DUTIES AND RESPONSIBILITIES

As an intern, your responsibilities include but are not limited to:

• Assisting the Reception/Reservations staff in managing booking systems and reservations;
• Ensuring the efficient and smooth operation of our front office;
• Maintaining high levels of communication and collaboration with our various departments;
• Dealing with customer queries and complaints;
• Collecting and compiling customer feedback and communicating it to relevant teams;
• Ensuring adherence to our company’s policies and procedures.

QUALIFICATIONS AND EXPERIENCE

• Currently enrolled in or recently graduated from a relevant discipline such as Hospitality or Tourism;
• Outstanding written and verbal communications skills;
• Strong interpersonal skills, with ability to work in a multicultural team;
• Proficient in English and French;
• Previous experience in customer service is a plus but not a requirement.

PERSONAL TRAITS

• Organized, detail-oriented and capable of multitasking;
• Positive and enthusiastic attitude;
• Proactive and problem-solving approach;
• Customer-oriented mindset;
• Familiarity with MS Office applications.

Toulouse, fondly known as the ‘Pink City’ due to the distinctively colored terracotta bricks used in many of its buildings, is located in the South-West of France and is home to a vibrant mix of students, tourists, and locals. Its bustling streets offer an eclectic mix of modern and historical charm, making it an exciting destination for cultural, gastronomical and architectural exploration.

Our company is an equal opportunity employer and encourages all qualified candidates to apply. We believe diversity creates innovation and progress, and we are committed to creating an environment where everyone feels welcomed and valued.