Reception/Reservations Internship in Bordeaux, France

Job Description

Reception / Reservations Internship - Bordeaux, France

We are looking for an enthusiastic, organized, and motivated individual to join our team as a Reception / Reservations Intern in Bordeaux, France. This is a great opportunity to gain hands-on experience in a well-known and respected company.The successful candidate will be expected to provide efficient and professional reception and reservations services, while creating a positive and memorable experience for our guests. As part of the team, you will need to work with our staff to ensure all duties are completed accurately and on time.

Responsibilities:

• Greeting guests upon arrival.
• Providing exceptional customer service to all guests.
• Answering customer inquiries and resolving any complaints.
• Making reservations according to customer needs.
• Managing bookings and ensuring all reservation and reception services are running smoothly.
• Taking payments and ensuring accuracy of payments.
• Updating the reservation system with accurate information.
• Maintaining an organized and orderly reception area.
• Providing information about the city and its attractions to guests.

Requirements:

• High school diploma or equivalent.
• Excellent customer service skills.
• Knowledge of the local area and attractions.
• Ability to multitask and work in a fast-paced environment.
• Strong problem solving and communication skills.
• Proficiency in Microsoft Office and other related software.
• Fluency in written and spoken English.

This is an excellent opportunity for someone looking to gain experience and develop their skills in a highly reputable and well-known company. Bordeaux is a beautiful and vibrant city located in southwest France and is known for its stunning architecture, delicious cuisine, and rich culture.