Customer Relations Intern in Brussels, Belgium

Job Description

Do you want to contribute to a safe European market while gaining an authentic international experience as a consultant? Our collaborator is currently looking for an intern for our Customer Relations department:

Your role and key responsibilities will be: 1. Provide professional, high level and qualified (internal & external) client service; 2. Support various tasks associated with the Customer Relations Department at the highest level (main): • Archive regulatory documentation (Medical Devices & Cosmetics) • Follow-up on customer orders – ensuring they are returned signed • Initiate contact with non-active customers towards account activation • Actively promote upgraded service options to customers with special needs 3. Conduct research & analysis to identify/anticipate customer’ needs 4. Contribute to the implementation of ISO 9001 and 13485 5. Provide ah-hoc assistance to the Unit whenever required 6. Participate in events

Requirements • Bachelor/Master degree preferably in Business, Economics or similar. • Previous professional experience in Front Office or Administration is an advantage. • Fluency in English (written & oral); Any other language is a plus. • Confident user of Microsoft Office. • You are a fantastic team player, inspire peers and communicate clearly and effectively. • Quick learner and self-motivated for small and big tasks. • You have high adaptability, flexibility and commitment supported by a positive ‘can-do’ attitude. • Attention to detail and organize workload efficiently to meet deadlines with high quality results. • Willing to learn and grow continuously.

Internship Terms & Conditions: • Applicant must possess EU work permit • Period: 4-12 months, full time; • Student or recent graduate with possibility of internship agreement (Erasmus or other); • International working environment; • Opportunities to develop your career at their company.

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