Paid Internship in Field Reception/Reservations - Viseu, Portugal

Descrição do trabalho

Internship Vacancy: Reception / Reservations

We are a leading hospitality company with a reputation for excellence in service, located in the beautiful city of Viseu, Portugal. Known for its rich history, vibrant culture, and stunning landscapes, Viseu offers a unique environment that combines tradition with modern amenities, making it a perfect place to launch your career in the hospitality industry.

Tasks Description:

• Assist in managing all aspects of reception, including greeting guests, providing information about services, and ensuring smooth check-in and check-out procedures.
• Handle reservations efficiently, including processing inquiries, managing booking systems, and maintaining accurate records of guest information.
• Respond to guest requests and complaints in a timely and professional manner, ensuring a memorable experience.
• Collaborate with various departments to ensure seamless communication and service delivery.
• Support the team in maintaining the reception area’s cleanliness and organization.
• Participate in staff meetings and training sessions to continuously improve service standards and interpersonal skills.

Job Requirements:

• Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication skills in Portuguese and English; knowledge of additional languages is a plus.
• Proficient in MS Office and experience with reservation systems.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Attention to detail and a professional appearance.

Personal Requirements:

• Positive attitude and a willingness to learn.
• Ability to work independently as well as part of a team.
• Strong problem-solving skills and adaptability.
• Passion for the hospitality industry and delivering exceptional guest experiences.

This internship offers you a unique opportunity to gain hands-on experience in a dynamic, fast-paced environment while developing your professional skills in reception and reservations.