Paid Internship in Field Reception/Reservations in Évora, Portugal

Descrição do trabalho

Company Overview

We are a premier hospitality organization recognized international for our commitment to exceptional service and enriching guest experiences. Situated in the picturesque city of Évora, Portugal, our establishment offers a unique blend of modern luxury and historical charm. With a focus on sustainability and cultural immersion, we strive to create memorable stays for our guests while being actively engaged in the local community.

Internship Position: Reception/Reservations Intern

We are seeking a motivated and enthusiastic Reception/Reservations Intern to join our dynamic team. This position offers a unique opportunity to gain hands-on experience in the hospitality industry while working in a vibrant environment.

Key Responsibilities

• Assist in managing reservations through various channels, ensuring accuracy and timely updates.
• Welcome guests at the front desk, providing exceptional customer service and addressing inquiries.
• Collaborate with the housekeeping and maintenance teams to ensure room readiness.
• Handle check-ins and check-outs efficiently, processing payments and maintaining records.
• Support the team in managing guest feedback and resolving issues promptly.
• Coordinate with other departments to enhance guest experience and satisfaction.

Job Requirements

• Currently pursuing a degree in Hospitality Management or a related field.
• Excellent communication and interpersonal skills in English; knowledge of Portuguese or other languages is a plus.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office Suite and familiarity with hospitality software.
• Ability to work flexible hours, including weekends and holidays.

Personal Requirements

• Positive attitude and eagerness to learn.
• Customer-focused mindset with a passion for delivering top-notch service.
• Team player with the ability to work harmoniously in a multicultural environment.
• Strong attention to detail and ability to maintain confidentiality.

About Évora

Évora, a UNESCO World Heritage site, is renowned for its well-preserved historical architecture and rich cultural heritage. The city offers a unique experience with its cobblestone streets, stunning Roman Temple, and traditional Portuguese cuisine. As an intern in Évora, you will not only enhance your professional skills but also immerse yourself in the vibrant local culture and enchanting surroundings.