Paid Internship for Reception/Reservations Specialist in Funchal, Portugal

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Internship in Reception / Reservations - Funchal, Portugal

We are a prestigious organization globally recognized for our elite services in hospitality. We are seeking to recruit a dynamic and dedicated intern to fill the position of Reception/Reservations. Our objective is to help passionate and insightful talent develop unparalleled expertise and skills by providing them with an excellent platform.

Task Description

As a Reception/Reservations intern, the successful candidate will be expected to carry out the following tasks:

- Handle guest check-ins and check-outs proficiently.
- Ensure smooth running of daily reservations operations.
- Coordinate and communicate with other departments to maintain excellent guest service.
- Assist in managing the Front of House operation, ensuring consistent delivery of superior customer service.
- Gain a deep understanding of our reservation system and manage bookings effectively.
- Handle inquiries and complaints promptly and professionally.

Job and Personal Requirements

To be considered for this position:

- You should be enrolled in a related degree program, such as hospitality or tourism.
- Excellent command of English and Portuguese is mandatory, and knowledge of additional languages will be considered a plus.
- Experience in a similar position will be esteemed but is not necessary.
- Excellent interpersonal and communication skills, with a commitment to providing exceptional customer service.
- Ability to manage time efficiently, multitask, and work under pressure in a fast-paced environment.
- Solid understanding of hospitality practices and principles.

About Funchal, Portugal

Funchal, nestled in the heartland of the beautiful island of Madeira, Portugal, is a city whose rich cultural heritage can be traced back over 500 years. This stunningly situated oceanside city with its pleasant subtropical climate, picturesque scenery, and attractive urban landscape provides an ideal environment to kick-start your career in hospitality. The city prides itself on its friendliness, multi-cultural tapestry, and unbeatable lifestyle.