Paid Customer service Internship in Seville, Spain (Italian Speakers)

Descripción del empleo

Our collaborator is a leading technology company specializing in the development of innovative GPS tracking and smart connectivity solutions for motorcycles. Based in Spain, our collaborator provides riders with cutting-edge devices and apps to enhance safety, security, and performance. Their products offer real-time location tracking, route optimization, and anti-theft alerts, ensuring peace of mind for customers worldwide. With a strong focus on user experience and advanced technology, our collaborator is transforming the way motorcycle enthusiasts interact with their vehicles, making every ride safer and smarter.

Tareas

• Customer service: Resolution of queries and assistance to the customers in a close and professional manner, both B2C and B2B customers.
• Technical support: Help in the management of incidents related to the device, ensuring a smooth experience for users.
• Support for the expansion in Italy: Collaborate in tasks related to the growth strategy in the Italian market, translations, understanding of the culture...

Requisitos

• Italian at a native standard
• Spanish fluent (at least B2 level)
• Minimum 4 months
• Communication skills and customer orientation.
• Technical knowledge related to electronic devices or technological systems will be a plus

Condiciones

• 350€ gross/month

Availability and hours

• Depends on the agreement, normally 25-30 hours per week. If it is part time, it will be morning hours. They can be flexible if necessary.
• On-site internship
• Start date: April 2025

Location

• Seville, Spain