Customer Support Internship in Llinars de Valles, Spain
- Languages, Business
- Barcelona, España
- August 10, 2018 11:04
- Práctica
- Desactivado
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Descripción del empleo
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Fecha de publicación:
Aug 10, 2018 -
Fecha de expiración:
Nov 20, 2019 -
Ubicación:
Barcelona, España
Descripción del empleo
Our collaborator is one of the most important E-commerce company for pets with a worldwide presence located in Llinars de Valles, Barcelona. Their current goal is to become the most important pet e-commerce company in Southern Europe. They are offering a wide range of product (approximately 70 000) and they own a warehouse of more than 3000m2.
Their team consists of a group of young professionals passionate and enthusiastic for pets. There are looking for a student to support their Customer Support department. This department provides worldwide service, in 8 different languages, through a multicultural team of 10 people.
Tasks:
- Customer service through chat, mail, and ticketing system.
- Management of customer orders (information, tracking, cancellations)
-Troubleshooting
- Returns and credits
- Commercial assistance to e-commerce clients
Requirements:
-High level of Spanish and English
-A motivation for Customer Support
-They value initiative, commitment, and availability.
Remuneration:
225 euros net per month
Monday to Friday: 9 a.m. to 5 p.m.
Location: Llinars del Valles, Barcelona