Paid Customer Service Internship Opportunity in Alicante, Spain

Descripción del empleo

Internship Opportunity: Customer Service Role

We are an internationally recognized company, with a sterling reputation for excellence in our industry. With a broad presence around the globe, we are known for our innovative approach to business, our commitment to quality, and our relentless pursuit of customer satisfaction. We are currently offering an exciting internship opportunity at our office located in the beautiful coastal city of Alicante, Spain.

About Alicante

Alicante is an enchanting Mediterranean city with beautiful beaches, historical treasures and a vibrant nightlife. Known for its palm-filled promenade, gorgeous sea views and its friendly and warm atmosphere, Alicante represents a perfect blend of ancient charm and modern comfort.

Job Description

As a Customer Service Intern, you will work alongside our experienced professionals and learn how to deliver the best customer service possible. Your responsibilities will include but are not limited to:

• Assisting with incoming customer queries via phone, email, and live chat.
• Ensuring that all customer issues are promptly resolved.
• Supporting our team in maintaining customer records by updating account information.
• Providing feedback on the efficiency of the customer service process.
• Engaging in team meetings and training sessions.

Job Requirements

To be eligible for this position, you should:

• Be currently enrolled in or recently graduated from a Business Administration, Communications, or related degree.
• Have outstanding communication and interpersonal skills.
• Be fluent in both Spanish and English.
• Possess a strong desire to learn and grow professionally.

Personal Requirements

In addition to the job-specific requirements, we are seeking individuals who:

• Are proactive and able to work independently.
• Have exceptional problem-solving skills.
• Are able to adapt quickly to a fast-paced work environment.
• Are enthusiastic about providing outstanding customer service.