Descripción del empleo
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Fecha de publicación:
Mar 05, 2024
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Fecha de expiración:
May 05, 2024
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Ubicación:
Esbjerg, Dinamarca
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Hours:
30h / week
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Salario:
0€ - 300€
Descripción del empleo
Internship Opportunity: Customer Service Representative - Esbjerg, Denmark
We are a globally-renowned company based in the beautiful city of Esbjerg, Denmark. With over a century of unrivaled success in various industries, we are renowned for fostering visionary innovation, advanced technologies, and powerful alliances. Our core purpose is to make a significant and sustained impact in the business world and society at large. Privileged with a scenario featuring the famous Wadden Sea National Park and offering a vibrant mix of culture, history, and modern city life, Esbjerg has a bustling, cosmopolitan ambiance that can cater to a variety of lifestyle preferences.
Job Description
We are seeking a proactive and enthusiastic individual to join us as a Customer Service Intern. This unprecedented opportunity will involve but not be limited to:
- Maintaining high levels of customer satisfaction through excellent sales service.
- Dealing with customer inquiries and complaints via phone, email, or face-to-face.
- Ensuring that all reasonable customer demands are met to the best of the company's abilities.
- Presenting, promoting, and selling products/services using effective pitches to existing and prospective customers.
- Assisting in creating innovative strategies to retain customers, including planning loyalty programs and organizing customer satisfaction surveys.
Job Requirements
The ideal candidate would have the following requisites:
- Working towards a degree in Business Administration, Marketing, Communications, or any related field.
- Excellent command of English, both written and verbal. Proficiency in Danish will be an added advantage.
- Strong problem-solving skills with a strong customer service orientation.
- Possess clear and courteous telephone manners.
- Ability to work well in a team and adapt to diverse situations.
Personal Requirements
As an intern, you'll need:
- A positive attitude and eagerness to learn and grow within the role.
- To be a self-starter with effective organizational and time-management abilities.
- To be a reliable team player with excellent interpersonal skills.