Paid Internship Opportunity for Customer Service Role in Esbjerg, Denmark

Descrição do trabalho

Internship Opportunity: Customer Service Representative - Esbjerg, Denmark

We are a globally-renowned company based in the beautiful city of Esbjerg, Denmark. With over a century of unrivaled success in various industries, we are renowned for fostering visionary innovation, advanced technologies, and powerful alliances. Our core purpose is to make a significant and sustained impact in the business world and society at large. Privileged with a scenario featuring the famous Wadden Sea National Park and offering a vibrant mix of culture, history, and modern city life, Esbjerg has a bustling, cosmopolitan ambiance that can cater to a variety of lifestyle preferences.

Job Description

We are seeking a proactive and enthusiastic individual to join us as a Customer Service Intern. This unprecedented opportunity will involve but not be limited to:

• Maintaining high levels of customer satisfaction through excellent sales service.
• Dealing with customer inquiries and complaints via phone, email, or face-to-face.
• Ensuring that all reasonable customer demands are met to the best of the company's abilities.
• Presenting, promoting, and selling products/services using effective pitches to existing and prospective customers.
• Assisting in creating innovative strategies to retain customers, including planning loyalty programs and organizing customer satisfaction surveys.

Job Requirements

The ideal candidate would have the following requisites:

• Working towards a degree in Business Administration, Marketing, Communications, or any related field.
• Excellent command of English, both written and verbal. Proficiency in Danish will be an added advantage.
• Strong problem-solving skills with a strong customer service orientation.
• Possess clear and courteous telephone manners.
• Ability to work well in a team and adapt to diverse situations.

Personal Requirements

As an intern, you'll need:

• A positive attitude and eagerness to learn and grow within the role.
• To be a self-starter with effective organizational and time-management abilities.
• To be a reliable team player with excellent interpersonal skills.