Paid Customer Service Internship Opportunity in Bilbao, Spain

Descrição do trabalho

Company Description

We are a globally recognized business with a formidable reputation for performance, innovation, and reliability in Spain and beyond. With offices in over 50 countries and an international clientele, we are a leader in providing cutting-edge services and solutions. We are rooted in professional expertise and our team of professionals are oriented towards the delivery of top-notch customer experience.

Internship Opportunity in Customer Service in Bilbao, Spain

Our Bilbao office is currently looking for a talented and motivated individual to undertake an internship in our customer service department. This is an exciting and rewarding opportunity to learn from industry-leading professionals in a dynamic and supportive environment.

Tasks and Responsibilities

• Support our customer service team in managing customer queries and complaints.
• Assist in analyzing customer feedback to aid in business decisions.
• Participate in creating and implementing customer service policies and standards.
• Engage in day-to-day customer interactions via phone, email, or face-to-face.
• Collaborate with various teams to ensure smooth service delivery.

Job Requirements

• Currently pursuing or recently completed a bachelor's degree in Business, Communication, or related fields.
• Strong verbal and written communication skills in both English and Spanish.
• Excellent problem-solving abilities and attention to detail.
• Capable of working independently and as part of a team.
• Please note that this internship requires a minimum commitment of 20 hours per week.

Personal Qualities

• Self-driven, with a keen desire to learn and grow professionally.
• Exceptional interpersonal skills with a focus on customer care.
• Open-minded and able to adapt to a fast-paced, international work environment.
• Commitment to maintain high standards of service and professionalism.

About Bilbao, Spain

Bilbao is known for its innovative architecture, stunning landscapes, and rich culture. As the beating heart of the Basque Country, the city is an intriguing blend of history and modernity. It's home to the Guggenheim Museum, distinctive cultural festivals, and is renowned for its culinary scene. Living and working in Bilbao offers the chance to enjoy a vibrant city lifestyle amidst an enriching cultural milieu.