Paid Customer Service Internship in Riga, Latvia

Descrição do trabalho

Internship Vacancy: Customer Service Intern, Riga Latvia

Exciting internship opportunity with a leading global company specializing in technology and innovative solutions. We champion creativity, thrive on ingenuity and are looking for dynamic individuals eager to contribute their skills and passion to our team.

Company Description

Our company is at the forefront of technological advancement, producing products and services that transform the way we live and work. With a presence in over 50 countries, we celebrate diversity and collaboration, fostering an inclusive work environment where everyone’s voice is heard.

Job Location

The role is based in the vibrant city of Riga, Latvia. Frequently rated as one of Europe's top cities for quality of life, Riga combines vibrant nightlife with rich history and a thriving business district. It's the perfect place to forge a fulfilling career whilst enjoying an enriching personal life.

Job Description and Responsibilities

• Communicating directly with customers and providing commendable customer service
• Offering support and solutions to customers in accordance with the company's customer service policies
• Collaborating with our customer service team to deliver timely resolutions
• Growing and maintaining the company’s customer base by handling customer complaints and queries
• Analyzing customer feedback and creating strategies to improve overall customer satisfaction

Skills and Qualifications

• Current student or recent graduate in business, communications, or a related field
• Excellent verbal and written communication skills in English
• Experience in customer support can be advantageous
• Strong problem-solving skills
• Ability to work effectively in a team and independently
• Experience with MS Office Suite and customer management software

Personal Characteristics

• Customer-focused mentality
• Positive attitude with strong multitasking abilities
• Attention to detail
• Cultural sensitivity and ability to work with a diverse team
• Patient and understanding, with the ability to stay calm under pressure

Our company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.