Paid Internship for Reception/Reservations Role in Padua, Italy

Descrição do trabalho

Internship in Reception/Reservations, Padua, Italy

Company Description

Our internationally acclaimed company is a leader in our industry, with a dedicated commitment to excellence, innovation and a customer-centric approach. We hold a global presence and enjoy a sterling reputation for our top-notch and varied portfolio. By fostering an inclusive, diverse and inspiring workplace, we continue to rank high among top companies to work for.

Job Description

As an Intern in our Reception/Reservations department, you'll be part of a dynamic team that serves as the first point of contact for our esteemed clientele. Primarily, you'll be involved in managing reservations, coordinating customer service, and supporting the administration, all while adhering to our high-quality standards.

Responsibilities

• Manage phone, email and online reservations, ensuring accuracy and quality.
• Provide excellent customer service, addressing queries or concerns promptly and professionally.
• Coordinate with various departments to ensure seamless service.
• Assist in general administrative duties and support Reception/Reservation Manager with daily operations.
• Maintain up-to-date knowledge of company products, services, and rates.

Qualifications

• Current enrollment in a related Bachelor’s or Master’s degree.
• Excellent command of English and Italian languages.
• Exceptional communication and customer service skills.
• Attentive to detail and able to multitask in a fast-paced environment.
• Knowledge of reservation software is a plus but not necessary.
• Interest in the hospitality industry.

About Padua

Padua is one of the most captivating cities in Northern Italy, known for its vibrant culture, historic landmarks and educational institutions. This picturesque city is brimming with ancient architecture, notable artworks and enchanting botanical gardens. It's rich in cultural traditions with a pulsating student scene that brings an infectiously youthful energy. From quaint cafes to thriving local markets, Padua provides a harmonious blend of history, art, and contemporary living – an idyllic setting for an enriching internship experience.