Paid Customer Service Internship in Brussels, Belgium

Descrição do trabalho

Company Overview

Join one of Brussels' leading business enterprises recognized worldwide. With a history spanning over 100 years, we have consistently demonstrated our commitment to do right by our clients, employees, and society. At the heart of our operations lies an unrelenting quest for excellence, making us a leader in our industry. We believe in a collaborative culture where everyone's voice is heard, and every individual has the potential to make a significant impact.

Internship Opportunity - Customer Service Department

Our business in Brussels is seeking a dedicated intern to join our dynamic Customer Service team. This is a unique opportunity to immerse yourself in a multicultural environment and contribute to our commitment to providing outstanding customer service.

Job Description

• Addressing customer inquiries and resolving complaints via email, phone, and social media platforms.
• Gaining a deep understanding of our products and services to provide information and details to customers.
• Assisting in generating sales leads and maintaining customer records.
• Participating in meetings and workshops to enhance customer service skills and acquire comprehensive industry knowledge.
• Collaborating with the Customer Service team to reach shared goals and objectives.

Job Requirements

• Must be currently enrolled in a Bachelor’s or Master’s degree in Business, Communications or another related field.
• Great verbal and written communication skills in English and French; knowledge of Flemish is a significant asset.
• Eagerness to learn with a self-starter mentality and a strong dedication to team success.
• Proficiency in Microsoft Office Suite and comfortable learning new technical systems.

About Brussels

Home to the headquarters of various international organizations, Brussels is a vibrant and multicultural city. Renowned for its cafes, beer, and delicious chocolates, the city seamlessly blends historic charm with modern dynamism. Its unique architecture is a testament to its rich history, while the modern, bustling cityscape shows its progressive nature. With an extensive public transport system, it is a city that is easy to navigate. Despite its global status, Brussels remains welcoming, making it a great place to live, work, and play.