Paid Internship in Customer Service, Graz, Austria

Descrição do trabalho

Customer Service Internship in Graz, Austria

A prestigious and well-respected company is seeking a proactive, friendly and customer-minded individual with outstanding communication skills for a Customer Service Internship position in Graz, Austria. This opportunity will provide the intern with real-world experience in a high-paced corporate environment, distinguished by exceptional customer satisfaction and continuous growth.

Internship Duties and Responsibilities

• Maintain high level of customer support and handle inquiries via phone or email
• Record and follow up on customer interactions, transactions, and details of inquiries
• Collaborate with team members to ensure company-wide customer satisfaction
• Identify and assess customer needs to achieve satisfaction
• Prepare reports by collecting and analyzing customer information
• Contribute to a positive team environment
• Participate in specialized projects and perform other duties as assigned

Job Requirements

• Currently enrolled in or recent graduate of a Business Administration, Communication, Marketing or related field
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities
• Excellent organization and multitasking skills
• Proficient in English and German, both written and spoken
• Knowledge of CRM systems or related software is beneficial

Company Description

Our company is a frontrunner in the industry, recognized for consistent innovation, quality, and customer-centricity. We provide an inclusive, dynamic and engaging work environment, fostering growth and professional development. Our culture is characterized by team spirit, ambition, and dedication.

About Graz, Austria

Graz is Austria’s second-largest city and it boasts a vibrant arts scene, awe-inspiring architecture, and a rich cultural history. Graz offers an excellent quality of life, enveloped in natural beauty, coupled with cutting-edge technology and innovation. Experience an environment of welcoming locals, countless museums, attractive parks and gardens, and a thriving food and wine culture. Studying in Graz provides a blend of valuable knowledge and culture exploration, creating an optimal environment for personal and professional growth.

We look forward to welcoming you to our diverse and motivated team in Graz!