Account Manager In London, UK

Descripción del empleo

The Opportunity:

• Manage a portfolio of accounts to achieve long-term success;
• Develop positive relationships with clients;
• Act as the point of contact and handle customers’ individual needs;
• Maintain and develop relationships with existing customers using our CRM systems;
• Resolve conflicts and provide solutions to customers in a timely manner;
• Responsible for Churn and proactively, positively contribute to reducing the churn number by liaising with our current customers;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Liaise with the product team and give feedback about the product.

 

Required experience:

• Fluent in English;
• Entrepreneurial, focused, driven self-starter;
• Confident in system processes and proactive contact;
• Ability to work and think logically;
• Proven resilience in a demanding working environment;
• Attention to detail;
• Good knowledge of Spreadsheets (Google & Excel).

 

START ASAP - FLEXIBLE DATES (FROM 6 MONTHS UP TO 1 YEAR)

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