Paid Internship in Hospitality and Tourism in Cardiff, United Kingdom

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Internship Opportunity in Hospitality/Tourism

Company Overview

Join a prestigious and well-regarded organization within the hospitality and tourism industry, renowned for its commitment to excellence and innovation. Our company prides itself on delivering outstanding service and memorable experiences to guests while fostering a dynamic and inclusive workplace for its employees. With establishments across the globe, we are excited to welcome aspiring professionals looking to gain valuable experience in Cardiff.

Location: Cardiff, United Kingdom

Cardiff, the capital city of Wales, is a vibrant hub known for its rich history, stunning architecture, and lively cultural scene. Visitors are drawn to its historic landmarks, such as Cardiff Castle and the Millennium Stadium, as well as its beautiful parks and scenic waterfronts. With a diverse culinary scene, world-class museums, and events throughout the year, Cardiff offers a unique backdrop for anyone pursuing a career in hospitality and tourism.

Tasks and Responsibilities

• Assist in daily operations across various departments, including front of house, housekeeping, and food & beverage.
• Support the team in delivering exceptional customer service and resolving guest inquiries promptly.
• Participate in marketing initiatives, including promoting local attractions and services to enhance guest experiences.
• Help coordinate events and activities to ensure seamless execution and guest satisfaction.
• Maintain accurate records of inventory, reservations, and feedback to contribute to departmental reports.
• Engage in training sessions to develop industry knowledge and enhance professional skills.

Job Requirements

• Currently pursuing a degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Strong communication and interpersonal skills, with a passion for customer service.
• Ability to work effectively within a team and independently, displaying initiative and problem-solving skills.
• Basic knowledge of Microsoft Office Suite; experience with hotel management software is a plus.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Personal Requirements

• A positive attitude and a willingness to learn and adapt in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency in additional languages is an advantage but not essential.
• Genuine enthusiasm for the hospitality and tourism sector.