Customer Relations and Space Manager in a Touristic Rentals Organization and Coworking Office in Seville, Spain

Descripción del empleo

Our collaborator is a touristic apartments and rentals organization and the first coworking office created in Seville, Spain. 
Being a touristic organization in one of the main destinations in Spain, they receive and host customers from all over the world. They are preparing a business development plan so they would like to have candidates to support them during their growth and help with customer relations.

Tasks:

Customer relations and administration in a touristic rentals organization

• Supporting the customer relations team (check-ins - check-outs) in office and in the apartments.
• Providing perfect customer service to customers ensuring an excellent experience.
• Preparing product descriptions 
• Supporting the business development team
• Creating social media content
• Contacting with clients
• Implanting new OTAS and channel manager
• Finance and payments
• Gestion Problems 
• Help with organization and administration part
• Sales tasks
• Digital communication
• Events management

Space manager in a coworking office

• Open OR close the office
• Reception tasks: learn sales methodologies of their services, guide new customers
• Office tasks: check that everything is in order (Internet, material, etc.)
• Reply to emails from interested parties, prepare simple budgets if necessary
• Administrative tasks: order of documents, digitization of some invoices, printing of documents for new clients.
• Marketing and content tasks: editorial calendar management of the company's social networks, social networks tasks, develop blog content
• Assist in the internal communication of the coworking office
• Reconcile with all customers, get to know them, understand them, listen to their suggestions

Requirements

• Being outgoing and easygoing
• Enjoying talking to people
• Customer relations oriented
• English intermediate
• Basic Spanish
• Full-time
• Minimum 3 months

Benefits

• 250€-350€ depending on the candidate
• Health and accidents insurance
• Training plan