Community Manager Internship in Palma de Mallorca, Spain

Descripción del empleo

Our collaborator is a global hub for startups and investors within the leisure marine industry. They provide the network, support, and opportunities that high-potential companies need to thrive in this space. In addition to fostering a vibrant community of over 150 members, they collaborate with industry events to showcase startups, deliver corporate innovation services, and offer comprehensive growth support — including branding, marketing, and fundraising. Through exclusive events, media content, and an active online community, they are shaping the future of yachting and cultivating a network of innovators.

The Community Manager will play a central role in driving the growth, engagement, and success of this dynamic community. This unique position combines community management, sales, and client onboarding responsibilities. The selected candidate will build meaningful relationships, enhance engagement, onboard new clients seamlessly, and support ongoing business development efforts. It’s an ideal opportunity for someone passionate about connecting people in the yachting industry, driving sales, and ensuring clients feel welcomed and supported from day one.

Tareas

1. Community Engagement & Management

• Serve as the main point of contact for members, fostering an inclusive and vibrant community.
• Develop and implement strategies to boost engagement and expand the network.
• Organize virtual and in-person events, such as networking meetups and industry workshops, while managing online forums and social channels.
• Monitor community sentiment, address member concerns, and ensure a positive member experience.

2. Sales & Business Development

• Identify and engage with yachting startups, founders, and industry professionals, introducing them to the value of the community.
• Conduct discovery calls and product demonstrations, highlighting membership benefits and event opportunities.
• Collaborate with sales and marketing teams to create targeted materials tailored to the yachting sector.
• Manage leads, track key sales metrics, and proactively follow up to ensure success across the sales pipeline.

3. Client Onboarding & Success

• Welcome new members and partners, ensuring a smooth onboarding experience and introducing them to the community’s full range of opportunities.
• Conduct onboarding sessions, offering personalized support and introductions to relevant connections.
• Monitor member satisfaction, engagement levels, and retention, proactively addressing needs to maximize their success.

4. Support for Consulting Projects & Fundraising

• Contribute to consulting projects for startups and corporate partners by conducting market research, analyzing insights, and presenting findings.
• Assist in creating compelling reports, pitch decks, and investor-facing materials for fundraising initiatives.
• Identify potential investors and support clients in delivering polished presentations that align with market needs.

Requisitos

• Native English is a must, additional languages are a plus.
• Communication Skills: Exceptional verbal and written communication abilities, with a natural talent for building relationships and connecting with others.
• Sales Savvy: Proven success in sales, client acquisition, or business development, with a proactive and goal-driven mindset.
• Industry Knowledge: Familiarity with the yachting industry, maritime startups, or the broader maritime sector is a significant advantage.
• Tech-Savvy: Comfortable working with CRM tools (e.g., HubSpot), community platforms (e.g., Slack or Circle), and communication tools (e.g., Zoom).
• Problem Solver: Quick thinker with the ability to handle concerns empathetically, ensuring a seamless and positive member experience.
• Organized: Strong project management and organizational skills to juggle community engagement, client onboarding, and sales initiatives effectively.
• People-First Mindset: Passionate about supporting others, whether it's new clients, community members, or leads, ensuring their success and satisfaction.
• Design Skills: Ability to create eye-catching graphics for social media, event invitations, and marketing materials.
• Research Abilities: Skilled in conducting market research to uncover insights, opportunities, and strategies for growth.

Condiciones

• Maximum monthly stipend of EUR 1,000
• Additional benefits include:
  • 1 day per week working from home
  • Gym membership included
• Availability and hours: Start date May/June 2025. Schedule 10 AM to 6 PM
• Location: Palma de Mallorca