Descripción del empleo
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Fecha de publicación:
Aug 04, 2025
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Fecha de expiración:
Oct 04, 2025
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Ubicación:
Granada , España
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Hours:
25h / week
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Salario:
200€ - 600€
Descripción del empleo
Internship Vacancy: Customer Service Intern
Join a prestigious global company based in the heart of Granada, Spain, recognized for its dedication to excellence in customer service. Our team prides itself on delivering top-notch solutions, enhancing customer satisfaction, and building lasting relationships.
Job Description
As a Customer Service Intern, you will play a key role in supporting our customer service department while gaining invaluable experience in a fast-paced environment. Your primary responsibilities will include:
- Assisting in managing customer inquiries via phone, email, and live chat.
- Resolving complaints and ensuring customer satisfaction through effective problem-solving.
- Collaborating with various departments to relay customer feedback and improve services.
- Maintaining accurate records of customer interactions and transactions.
- Providing support in the development and implementation of customer service procedures.
- Participating in team meetings and contributing ideas for process improvements.
Requirements
Job Requirements:
- Currently enrolled in a degree program related to Business, Communications, or a similar field.
- Fluency in Spanish and proficiency in English; additional languages are a plus.
- Proficient in Microsoft Office Suite and familiarity with CRM software.
Personal Requirements:
- Strong interpersonal skills and a passion for customer service.
- Excellent verbal and written communication skills.
- Ability to work in a team-oriented environment.
- Adaptable, motivated, and willing to learn.
About Granada
Granada, a picturesque city located in southern Spain, boasts a rich historical heritage, stunning architecture, and a vibrant cultural scene. Renowned for the Alhambra palace and its lively tapas bars, Granada offers a unique blend of tradition and modern living. With its beautiful landscapes and warm climate, it provides an inspiring backdrop for your internship experience.