Paid Internship in Field Reception/Reservations in Évora, Portugal

Descripción del empleo

Company Overview

Join a prestigious hospitality company known for its dedication to excellence and exceptional customer service. With a commitment to creating memorable experiences for guests, we pride ourselves on a supportive work environment that fosters growth and innovation. Located in the heart of Évora, our company boasts a rich cultural heritage and state-of-the-art facilities, making it a leader in the hospitality industry.

Internship Position: Reception / Reservations

We are seeking a motivated and detail-oriented intern to join our Reception / Reservations team in Évora. This is an exciting opportunity to gain hands-on experience in a professional setting, providing valuable support to our operations while learning the intricacies of hospitality management.

Key Responsibilities

• Assist in managing guest reservations, ensuring accurate entries and confirmations.
• Respond to customer inquiries via phone, email, and in-person, providing outstanding service.
• Support the check-in and check-out processes, ensuring guest satisfaction at all times.
• Maintain organized records of bookings and guest preferences.
• Collaborate with various departments to meet guests' needs and enhance their experience.
• Perform administrative tasks, including data entry and filing.

Job Requirements

• Currently pursuing a degree in Hospitality Management or a related field.
• Fluency in Portuguese and English; additional languages are a plus.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Proficient in MS Office Suite and familiarity with reservation systems.

Personal Requirements

• Positive attitude and enthusiasm for the hospitality industry.
• Excellent problem-solving abilities and adaptability.
• Professional appearance and demeanor.
• Team-oriented mindset with a strong work ethic.

About Évora

Évora, a UNESCO World Heritage site, is celebrated for its well-preserved historical architecture and vibrant culture. Nestled in the Alentejo region, this charming city offers a blend of ancient Roman ruins, medieval buildings, and a lively atmosphere. Its rich history, warm hospitality, and stunning landscapes make Évora an ideal place to launch your career in hospitality.