Paid Internship in Reception/Reservations - Aveiro, Portugal

Descripción del empleo

Internship Vacancy: Reception / Reservations

Join a prestigious hospitality company based in the picturesque city of Aveiro, Portugal. Known for its stunning canals and vibrant culture, Aveiro is often referred to as the "Venice of Portugal." This charming city offers a unique blend of traditional and contemporary influences, making it an attractive destination for both visitors and professionals alike.

Company Description

We are a well-known and reputed company in the hospitality sector, committed to providing exceptional service and creating memorable experiences for our guests. Our dedicated team strives to maintain high standards while embracing sustainability and community involvement. As an intern, you will gain valuable insights into the industry while contributing to a dynamic team.

Job Description

• Assist in managing the reception area, ensuring a warm welcome for all guests.
• Handle reservations efficiently, including online bookings and inquiries.
• Maintain an organized and updated database of guest information.
• Coordinate with various departments to ensure seamless guest experiences.
• Address guest concerns and provide solutions promptly.
• Support administrative tasks, including managing phone calls and emails.
• Assist in maintaining cleanliness and organization of the reception area.
• Participate in team meetings and contribute ideas for improvement.

Personal and Job Requirements

• Currently pursuing or recently completed a degree in Hospitality, Tourism, or related fields.
• Fluency in Portuguese and English; knowledge of additional languages is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple responsibilities.
• Proficiency in Microsoft Office and familiarity with hotel management software.
• Enthusiastic, proactive, and a team player with a passion for customer service.