Paid Internship Opportunity in Customer Service, Verona, Italy

Descripción del empleo

Leading Multinational Corporation Seeking Customer Service Intern in Verona, Italy

We are a leading global company, renowned for our exceptional service and product offerings. With numerous contributions to the industry, our reputation for excellence precedes us. Our Italian branch, located in the beautiful city of Verona, is looking to add a fresh and driven Customer Service Intern to our team.

Job Duties and Responsibilities

- Provide top-notch service to customers by addressing inquiries and offering solutions to their problems.
- Assist with the implementation of customer service strategies, aiming to improve customer satisfaction and enhance the company's reputation.
- Maintain up-to-date knowledge of our products and services to provide accurate information to our customers.
- Work effectively within the team, offering assistance where needed, and taking on tasks to promote a seamless workflow.
- Assist in compiling regular reports showing key performance metrics to aid in business performance analysis.

Qualifications and Requirements

Applicants should be currently pursuing a Bachelor's degree or equivalent in business, marketing, communication, or related fields. Previous experience in customer service will be highly regarded. Additionally, excellent verbal and written communication skills in both English and Italian are required. Strong problem-solving abilities, dedication to improving customer satisfaction, and proficiency in Microsoft Office software are also essential. The applicant must have a legal right to live and work in Italy.

About Verona

Nestled in the Venice region of Northern Italy, Verona is a city of history, beauty, and culture. Known as the setting of Shakespeare's "Romeo and Juliet," it is a UNESCO World Heritage site boasting Roman monuments, medieval buildings, and enchanting piazzas. This vibrant city is a thriving center for food, wine, and arts, perfectly combining the charm of its extensive history with the bustling life of the modern era. In Verona, you would live and work in the heart of Italian culture.