![](/build/images/picktalent-square.png)
Paid Customer Service Internship in Verona, Italy
- Customer service
- Verona, Italia
- March 24, 2024 02:26
- 200€
- Práctica
- Desactivado
A well-established, internationally renowned company based in Verona, Italy, is eagerly seeking a Customer Service Intern. We have a distinguished history of delivering high-quality products and services globally, ensuring customer satisfaction is at the heart of everything we do.
As a Customer Service Intern, you'll have the opportunity to work in a dynamic, fast-paced environment where you'll gain valuable experience in delivering excellent customer service. Your primary responsibilities will include:
-Handle customer inquiries via phone, email, and in-person.
-Document and update customer records based on interactions.
-Develop and maintain a knowledge base of the evolving products and services.
-Assist with product returns, replacements, and refunds.
-Collaborate with the customer service team to reach performance objectives.
In order to enhance our prestigious customer service team, the following qualifications are required:
-Currently pursuing a degree in Business Management, Communications or any related field.
-Excellent communication skills both in Italian and English.
-Ability to prioritize and multitask effectively.
-Strong problem solving and conflict resolution skills.
-Comfortable with technology; Microsoft Office skills required.
As an ideal candidate, you should:
-Be able to work well individually and as part of a team.
-Demonstrate a customer-oriented attitude and pleasant demeanor.
-Be a fast learner who is open to acquiring new skills.
-Be flexible in terms of work hours.
-Be proactive and enthusiastic, always showing initiative.
Verona, famously known worldwide as the setting of Shakespeare's "Romeo and Juliet", is an enchanting city in northeastern Italy. Apart from its romantic allure, Verona boasts a rich history, stunning architecture, excellent cuisine, and vibrant culture, making it a perfect place for young professionals seeking international professional experience.