Paid Internship Opportunity in Customer Service in Rouen, France

Descripción del empleo

Internship Vacancy: Customer Service, Rouen, France

Our internationally recognized company, with a solid reputation for excellence and innovation, is currently seeking an energetic, driven Intern for our Customer Service Department in Rouen, France. This is a unique chance to experience first-hand the inner workings of a prestigious organization, helping to drive our commitment to deliver exceptional services to our customers worldwide.

Job Description

As a Customer Service Intern, your main responsibility will be to ensure customer satisfaction and retention. You'll be on the frontline resolving inquiries, providing guidance, and processing transactions. Your tasks will include:

• Assisting customers via email, chat, and phone.
• Keeping track of customer complaints and feedback for improvement strategies.
• Working cross-functionally with other teams to streamline processes.
• Participating in regular training and development sessions to enhance your knowledge and skills.

Job Requirements

We are seeking a candidate who is studying for or has recently completed a degree in Business Administration, Communications, or a related field. Prior experience in customer service is highly beneficial. You should also have:

• Excellent communication skills in both French and English.
• A strong aptitude for technology and the ability to quickly learn new systems.
• The ability to work well under pressure and take initiative when necessary.
• A commitment to providing exceptional customer service.

Personal Attributes

We value adaptability, problem-solving ability, and a friendly, approachable personality. You should be able to work independently as well as part of a team, and be ready to contribute fresh ideas and perspectives.

About Our Company

Our company is revered worldwide for its innovation, quality, and commitment to customer satisfaction. With operations in various industries, we're a versatile organization offering fantastic opportunities for personal growth and professional development. We value diversity, inclusivity, and mutual respect, and strive to create a supportive environment where our employees can thrive.

About Rouen

Rouen is a vibrant, historical city in northern France, rich with culture and picturesque scenery. It offers an enviable quality of life, with endless opportunities for exploration and relaxation. Its location also provides easy access to Paris and other major French cities, making it an ideal base for a compelling internship experience.