Paid Customer Advisor Internship in a multinational customer service company in Lisbon, Portugal

Descrição do trabalho

Our collaborator is a multinational customer service company, known for delivering exceptional support to clients across a variety of industries. With a dynamic and growing team, they offer a collaborative work environment and opportunities for career development.

Tarefas

• Handle inbound customer inquiries via telephone, email, and online chat in Italian.

• Resolve customer issues and provide troubleshooting support.

• Offer customer-oriented solutions, with no sales required.

 

• Utilize a knowledge base for independent problem-solving and proactive solutions.

Requisitos

• Native-level written and verbal communication skills in Italian.

• Good computer skills.

• Excellent communication and interpersonal skills with a strong team spirit.

• High School Diploma or equivalent.

 

• EU passport/ID or Portuguese resident card.

Condições

• Full relocation package, including airport pick-up.

• Fixed-term, renewable employment contract.

• Free Portuguese language lessons.

• Surf lessons, social events, city discounts, and other activities.

• Private health insurance from day one.

• Reimbursement of flight expenses.

• Career progression opportunities within a multinational company.

Availability and hours:

• Full-time position with flexible working hours.

Location:

• Lisbon, Portugal.