5*Hotel İnternships in Antalya with Erasmus + Traineeship programme

Descrição do trabalho

: 2-3 months or moreCommitment: Full-time  

Our hotels’ teams consist by highly motivated individuals! 

We love Turkish hospitality & wish to offer an added value service to our guests.

Join our hotels' team  in Antalya for the 2025 season. We are looking for interns to start in different months beggning from April or May, June or July. The minimum duration of each internship is 2 months. Interns will be working in different areas including Reception, F&B department, Pool area, and Housekeeping.

Interested interns are asked to send a Curriculum Vitae & letter of recommendation. If selected, the internship contract from University is required.

• Front Office Management and Guest Relations : Social media marketing,  replying to guest messages and reviews, assisting guest satisfaction, checking rates and ensuring correct operation of online channel sales etc. Monitoring night arrivals, solve needs raised by guests, billing and control for the services provided, promoting multi services eg. excursions, car rentals etc, providing information and guidance to guests, handle complaints and requests.
• Housekeeping - Assisting and helping housekeepers in the daily cleaning process, observation, review and execution of the assembly of rooms, revision of rooms and common areas, management and control of the inventory of linen and material of the housekeeping department, observation and handing hygiene products and equipment used, ensuring pool area or common areas are clean, tidy and assisted.
• Hotel Management and Operations  - learning hands on the operations of two different hotels on a daily basis, understanding how hotel sales are performed, participating actively in improving hotel performance, organizing campaigns, learning how to handle guest complaints and ensuring harmonious operations.
• F&B operations: Preparations of breakfast, pool bar service, restaurant customer service, assistance in daily operations.

We will provide:

- Free shared accommodation 

- Breakfast and lunch and dinner included (2 meals)

 

Tarefas

• Front Office Management and Guest Relations : Social media marketing,  replying to guest messages and reviews, assisting guest satisfaction, checking rates and ensuring correct operation of online channel sales etc. Monitoring night arrivals, solve needs raised by guests, billing and control for the services provided, promoting multi services eg. excursions, car rentals etc, providing information and guidance to guests, handle complaints and requests.
• Housekeeping - Assisting and helping housekeepers in the daily cleaning process, observation, review and execution of the assembly of rooms, revision of rooms and common areas, management and control of the inventory of linen and material of the housekeeping department, observation and handing hygiene products and equipment used, ensuring pool area or common areas are clean, tidy and assisted.
• Hotel Management and Operations  - learning hands on the operations of two different hotels on a daily basis, understanding how hotel sales are performed, participating actively in improving hotel performance, organizing campaigns, learning how to handle guest complaints and ensuring harmonious operations.
• F&B operations: Preparations of breakfast, pool bar service, restaurant customer service, assistance in daily operations.

 

Requisitos

communicaiton skills 

problem solwing skills

 

Condições

we are open to accept students with Erasmus+traineeship programme in European universities