Paid Internship in Reception/Reservations at Breda, The Netherlands

Descrição do trabalho

Company Description

We are a globally acclaimed company having a strong presence in various sectors, including but not limited to technology, retail, finance, and hospitality services. We believe in innovation, sustainability, and inclusivity, constantly striving to make a significant footprint in the global market. We owe our success to our talented and diverse workforce hailing from different corners of the world, conjuring brilliant ideas creating broader opportunities for growth and expansion.

Location: Breda, The Netherlands

Breda is a city located in the southern part of the Netherlands. Known for its rich cultural heritage, this vibrant city is a blend of historical treasures and modern urban development. Offering a high quality of life, Breda promises a unique mix of education, culture, business and recreational activities.

Internship Opportunity: Reception/Reservations

We are thrilled to announce an internship opportunity in our Reception/Reservations department where the selected candidate will be working closely with our team based in Breda, The Netherlands.

Responsibilities

• Handle all incoming calls and respond to inquiries.
• Manage email and postal mail correspondence and respond to letters and emails.
• Prepare and maintain a database of the guests, their arrival and departure arrangements.
• Coordinate with the Reservation department to ensure smooth booking process.
• Assist in processing payments, adjustments, and billings.
• Support in handling guest complaints and ensure their satisfaction.
• Create and maintain filing systems, both electronic and physical.

Requirements

Successful applicants should: have strong verbal and written communication skills; have a good command over Dutch and English language; possess good interpersonal and customer services skills; have the ability to handle pressure and multitask; be comfortable with different time zones; be live in or willing to relocate to Breda; be enrollment in a degree in hospitality, business administration, or related fields; and be proficient in Microsoft Office Suite especially Excel and Outlook.

Personal Qualities

We are seeking candidates who are adaptable to change in a fast-paced environment, detail-oriented, proactive and resourceful, have a positive attitude, have strong organizational and planning skills, and demonstrate professionalism at all times.