Customer Service internship in a hotel in Santiago de Compostela
- Communication / Journalism, Digital marketing, Marketing, Reception / Reservations
- Santiago, Espanha
- May 13, 2016 13:21
- Estágio
- Deactivated
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Descrição do trabalho
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Data de publicação:
May 13, 2016 -
Data de expiração:
Oct 31, 2018 -
Localização:
Santiago, Espanha
Descrição do trabalho
Our collaborator is a hotel located in the heart of Santiago de Compostela. This business has been successful to create values for the customers by the advantage of location and offering a wide range of deals, promising to make them feel convenient and comfortable during their stay in this historic city. Are you looking for an opportunity to undergo fast-paced environment in Tourism field and flexible with the tasks to boost your interpersonal skills? If yes, it is definitely your chance!
Position: Customer Service internship
Tasks:
- Social media marketing: optimize and lead any marketing strategies carried out in them: Instagram, Facebook, Twitter, etc.
- Interaction with users.
- Email marketing, development.
- Promoting, marketing and communicating.
- Check-in and check-out.
- Directly interacting with customers, giving assistance, handling request from customer.
- Receiving feedback and complaints.
- Administration tasks: booking, reservations, emails, calls, etc.
- Helping other departments upon request.
- Preparing breakfast.
Requirements:
- Flexibility with tasks.
- Being active and can-do attitude.
- Fluency in English and intermediate level of Spanish.
Benefits:
- Shared accommodation and breakfast during the internship.
- 200€/month.
Availability: as soon as possible, for at least 3 months.