Paid Customer Service Internship in Krakow, Poland

Descrição do trabalho

Internship Opportunity - Customer Service Specialist, Krakow, Poland

Looking for a rewarding experience at a globally recognized corporation located in one of Poland's historical gems? This is your chance. We are currently seeking a motivated and customer-focused Intern to join our Customer Service team in the beautiful city of Krakow.

About our Company

We are a highly reputed multinational firm with an extensive track record of dedication, professionalism, and innovation. Our vision is to empower people across the globe through industry-leading solutions and services. Valuing diversity and inclusion, we have established an inclusive culture where every individual can make a difference.

Your Role

As a Customer Service Specialist Intern, you will:

• Assist customers through inbound and outbound calls, emails, and live chats
• Handle inquiries, complaints, and requests professionally and efficiently
• Develop and maintain strong relationships with customers, ensuring their satisfaction and loyalty
• Collaborate with internal teams to resolve customer issues
• Participate in training programs to improve product knowledge, communication skills, and problem-solving abilities

Job Requirements

To qualify for this position, potential candidates must have:

• An ongoing Bachelor's degree or recent graduation
• Superb verbal and written English skills
• Excellent customer service and communication abilities
• Strong problem-solving skills, with the ability to manage multiple tasks effectively
• A proactive and positive attitude with the ability to work independently and cooperatively on a team

About Krakow

Krakow is Poland's second-largest city and one of its oldest. This bustling metropolis offers a unique blend of old and new, boasting ancient buildings and contemporary conveniences. Krakow is known for its fascinating history, rich culture, academic centers, and booming tech and business scenes. Its friendly atmosphere and high-quality livability make it an ideal place for professional and personal growth.Take this opportunity to enrich your professional journey in a vibrant, dynamic setting, and gain invaluable experience in a multinational company. Happy applying!

Personal Requirements

You need to:

• Display a high level of empathy and understanding
• Be proactive and show initiative
• Have an organized and systematic approach
• Be honest and possess sound business ethics
• Maintain a positive attitude in stressful situations

Join us and become a part of a team that transforms lives through ground-breaking solutions every day.