Paid Customer Service Internship in Dublin, Ireland

Descrição do trabalho

Internship Opportunity: Customer Service Representative

A leading multinational company based in Dublin, Ireland is seeking a dedicated and energetic individual to join our team as a Customer Service Intern. With unparalleled industry expertise, a dedicated workforce and cutting-edge technology, our company offers the environment and the opportunities you would expect from a world-class company. We offer a work culture that fosters innovation, collaboration and professional growth.

Job Description

The Customer Service Intern will be responsible for dealing directly with our customers to ensure their queries and concerns are handled efficiently. They will gain first-hand experience in customer service, operations management, and business administration.

Main Duties and responsibilities include:

• Supporting our team in providing top-notch customer service.
• Answering customer inquiries via phone, email, and live chat.
• Documenting and resolving customer complaints.
• Maintain accurate customer records by updating account information.
• Identifying and escalating issues to supervisors.

Job Requirements

• Enrolled in a Bachelor's or Master's degree in Business Administration or any related field.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and a customer-centered approach.
• Proficiency in Microsoft Office Suite.
• Available to work full-time for a six-month period.

Personal Requirements

The ideal candidate should be a team player with a positive attitude and an eagerness to learn. They should be comfortable with working in a fast-paced environment, have problem-solving abilities, and have a genuine interest in customer service.

About Dublin

Dublin, the capital city of Ireland, is known for its vibrant culture, historic architecture, and friendly locals. Apart from being a UNESCO City of Literature with a wealth of museums and cultural events, Dublin is also a hub for significant tech companies and start-ups, making it an excellent place for growth and networking opportunities. This beautiful city offers a great environment for anyone looking to jumpstart their career.