Paid Customer Service Internship in Nantes, France

Descrição do trabalho

Customer Service Internship Position- Nantes, France

Our esteemed organization, renowned globally for its exceptional contribution to the industry, is currently looking for an enthusiastic and committed intern to join our Customer Service team in Nantes, France. We are a reliable company with steady growth and a portfolio of thousands of satisfied customers worldwide. We believe in providing excellent quality of services and we continuously strive to improve and innovate.

Key Duties and Responsibilities

Your daily tasks will include but will not be confined to:

• Efficiently responding to customer queries and complaints across various channels such as phone, email, and social media.
• Maintaining an updated record of customer interactions and transactions.
• Communicating and coordinating with internal departments to resolve customer issues.
• Participating in team meetings and training sessions to continuously improve service quality.
• Contributing to the development and implementation of customer service policies and procedures.

Job Requirements

Applicants should possess the following qualifications and skills:

• Undergraduate student or recent graduate in business, communications, or a related field.
• Strong communication skills in both French and English, written and oral.
• Excellent interpersonal and customer service skills.
• Attention to detail, problem-solving skills and ability to multitask.
• Comfortable using computers for various tasks including data entry and report preparation.

About Nantes

Situated on the Loire River, Nantes is a vibrant city full of history and culture. It is the sixth-largest city in France and a bustling hub for business and education. Nantes has a mild climate and is known for its quality of life. The city is a blend of historical heritage and modern innovations, offering a unique mix of leisure and work opportunities for its residents.

We are proud to offer an exciting internship opportunity in such a vibrant city. We believe it's the perfect location for aspiring professionals to not only contribute to our historic company but also become part of the dynamic landscape of Nantes.